INTRODUCTION

Rokt enables its e-commerce clients to increase brand engagement and unlock new revenues in the Transaction Moment™. 

This allows them to stay ahead of their competition while delivering a superior and individualised experience for each customer.

Founded in Sydney, Rokt now operate in the US, Canada, the UK, Ireland, France, Germany, the Netherlands, Denmark, Sweden, Norway, Finland, Spain, Australia, New Zealand, Singapore and Japan.

BACKGROUND

"We were already ISO 27001 certified, but SOC 2 was an important step in further maturing Rokt’s compliance program" - Guido Santo, VP of Cybersecurity

"Most of our business is conducted in the U.S. market and clients there typically want to see SOC 2 reports. We wanted to avoid potential sales blockers," he said. 

WHY ASSURANCELAB

"Getting a report from a reputable U.S. based firm was important to us as we believe our U.S. clients will look for this. We felt that AssuranceLab acts as a buffer and ensures we meet the mark, as well as providing education on the process, which we may not have received through an American CPA firm directly.

AssuranceLab’s steady and smooth process at our own pace allowed us to get things done the right way. We never felt rushed, so it didn’t feel like an audit in the traditional way."

THE AUDIT PROCESS

"It was absolutely invaluable. Despite some initial research, we were very new to the process and had no idea what was expected or how to navigate it. 

Initially, we were sceptical about the “unlimited support” but since both parties had the same goal - getting through the audit efficiently - there were no inefficiencies and it worked out well for both sides. We felt well looked after."

THE AGILE AUDIT DIFFERENCE

"Working through the project at our own pace was very beneficial. At Rokt, we are a fast moving and efficient team, so moving quickly through all deliverables was always going to be desirable. This approach allowed for flexibility in allocating our team resources as they were available to maximise efficiencies.

We utilised our GRC platform, ZenGRC, which worked well with AssuranceLab’s readiness assessment report for importing the audit evidence requests to work through."

If you would like to experience the AssuranceLab difference yourself, contact our team: info@assurancelab.com.au